04 10 / 2012
"I was talking recently to a group of staff and talking about how eBooks represent serious competition to our industry that traditionally hasn’t faced competition and so doesn’t recognize it. Oh, no, they said. People in our neighborhoods don’t have eBooks and so that isn’t relevant. But guess what? The taxpayers who fund our work are buying eReaders and are beginning to ask why should they fund an outmoded institution. Seriously. I’ve had this conversation several times this year and it is scaring the heck out of me."